Order Pick-Up Policy

Thank you for choosing Jackie's Creative Cakes & Sweets for your bakery delights. We are thrilled to prepare and pack your selections with the utmost care. Here's everything you need to know about picking up your order:

Regular Orders:

For our selection of breads, pastries, and classic cakes available for online purchase, please allow a 24-hour processing period. Place your order, and we'll have it freshly prepared and waiting for you to pick up the next day.

Custom Cake Orders:

Custom cake creations require special attention to detail. To ensure your personalized cake is crafted to your exact specifications, we ask that orders be placed at least 2 weeks before your event.

Pre-Pickup Confirmation:

Before you head our way, please give us a quick call or text to confirm your pickup. This way, we can make sure everything is set for a smooth handover. You can reach us at (647) 801-1670 or jackiescreativecakes@gmail.com.

Pickup Hours:

Pick up your order during our regular store hours:

  • Monday: 10 AM - 5 PM
  • Tuesday-Saturday: 10 AM - 7 PM
  • Sunday: 12 PM - 5 PM

Looking for Delivery Options?

While our bakery delights are exclusively available for in-store pickup, we're pleased to offer Canada-wide shipping for our Ube Hot Chocolate Mix. Visit our Shipping Policy page for more details on how to have this cozy treat sent directly to your home.